Privacy policy

1. Data protection – general provisions

Data protection – general provisionsThe following information provides an easy overview of what happens to your personal information when you visit our website. Personal data is all data that you can personally identify. Detailed information on data protection can be found in our data protection declaration below.Data collection on our websiteWho is responsible for collecting data on our website?The processing of data on our website is performed by the website operator. Contact information can be found at the bottom of this website.How do we collect your data?On the one hand, your data is collected when you pass it on to us. For example, the information you enter in the contact form.Other data is automatically recorded in our IT systems when you visit the website. These are mostly technical data (e.g. Internet browser, operating system, or page display time). This information is automatically collected as soon as you enter our website.What do we use your data for?Some data is collected to ensure that the website does not contain errors. Other data can be used to analyze user behavior.What rights do you have regarding your data?You have the right at any time to receive free of charge information about the origin, recipient, and purpose of your stored personal information. You also have the right to request the correction or deletion of this information. You can contact us at any time at the address provided in the legal notice if you have additional questions about data protection. You also have the right to appeal to the competent supervisory authority.You also have the right to request that the processing of your personal data be restricted under certain circumstances. Details can be found in the data protection declaration under “Right to Restrict Processing”.Analysis tools and third-party toolsWhen you visit this website, your surfing can be statistically estimated. This is mostly done using cookies and so-called analysis programs. Your surfing is usually analyzed anonymously; surfing cannot be traced to you.You can oppose this analysis or prevent it if you do not use certain tools. Detailed information on these tools and complaint options can be found in the following privacy statement.

2. Hosting and Content Delivery Networks (CDN)

External HostingThis website is hosted by an external service provider (hoster). Personal information recorded on our website is stored on the host servers. This can be IP addresses, contact requests, meta and communication data, contract information, names, website accesses, and other data.Hoster is used to fulfilling contracts with our potential and existing customers (Article 6 (1) (b) GDPR) and in the interest of safe, fast, and efficient provision of our online offer by a professional service provider (Article 6 (1) (f) GDPR -a).Our host will process your data only to the extent necessary to fulfill the enforcement obligations and follow our instructions regarding that data.

3. General data and mandatory data

Data protectionThe operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with data protection laws and this data protection statement.When you use our website, various personal data is collected. Personal information is information that you can personally identify with. This privacy statement explains what data we collect and what we use it for. It also explains how and for what purposes this is done.We would like to point out that the transmission of data via the Internet (eg when communicating via e-mail) may have security gaps. Complete protection of data from third-party access is not possible.Note on the responsible authorityThe responsible body for data processing on our website is:Acomplix d.o.o, Vatikanska 20, 32000 Vukovar, CroatiaE-mail: info@acomplix.comThe responsible authority is a natural or legal person who alone or together with others decides on the purposes and methods of processing personal data (eg names, e-mail addresses, etc.).Revocation of your consent to data processingMany data processing operations are only possible with your explicit consent. You can revoke your consent at any time. An informal e-mail is enough. The revocation does not affect the lawfulness of the data processing carried out before the revocation.The right to object to data collection in special cases and to direct advertising (Article 21 of the GDPR)If the data processing is based on art. 6 item 1 p. e or f GDPR, you have the right at any time to revoke the processing of your data for reasons from your special situation; this also applies to profiling under these provisions. the relevant legal basis on which the request is based can be referred to as these privacy rules. In the event of revocation, we will no longer process your data unless we can prove the obligatory reasons for the processing, which prevent your interests, rights, and freedoms, or processing for defense.If your personal data is processed for the purpose of direct advertising, you have the right at any time to object to the processing of personal data for the purpose of such advertising. This also applies to direct ad profiling. If you cancel the processing of data, your personal data will no longer be used for the purpose of direct advertising (manual in accordance with Article 21 (2) of the GDPR).Right of appeal to the competent supervisory authorityIn the event of a breach of the GDPR, data subjects have the right to complain to the supervisory authority, in particular in the European Union and a Member State in which they have their habitual residence, place of work, or place of the alleged breach. The right to sue exists without prejudice to other administrative or judicial remedies.The right to transfer dataYou have the right to pass on the data we process automatically on the basis of your consent or in accordance with the contract to you or a third party in the usual, machine-readable format. If you request a direct transfer of data to another responsible person, this will only be done if it is technically feasible.SSL or TLS encryptionFor security reasons and to protect the transmission of confidential content, such as orders or inquiries you send us as a website operator, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser address bar changes from “http: //” to “https: //” and by the lock symbol in the browser bar.
If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.Information, deletion, and correctionWithin the applicable legal provisions, you have the right to free information about your stored personal data, their origin, and recipient, and the purpose of data processing and, if necessary, the right to correct or delete this data. You can contact us at any time at the address provided in the legal notice if you have additional questions regarding personal information.Right to Restrict ProcessingYou have the right to request a restriction on the processing of your personal data. You can contact us at any time at the address provided in the legal notice. The right to limit processing exists in the following cases:If you dispute the accuracy of the personal information we store, we usually need time to verify this. During the test, you have the right to request a restriction on the processing of your data. If the processing of your data took place illegally, you can request a restriction on the processing of data instead of deletion. If we no longer need your data, but you need it to make, defend or file legal claims, you have the right to request that the processing of your data be limited, not deleted. If you have objected to Article 21 (1) of the GDPR, your and our interests must be weighed. As long as it is not yet clear whose interests prevail, you have the right to demand that the processing of your data be restricted.If you have restricted the processing of your data, this data – other than its storage – may only be processed with your consent or to establish, exercise, or defend legal claims or to protect the rights of another natural or legal person, or for reasons of important public interest processed by the European Union or a Member State.Objection to advertising emailWe hereby oppose the use of data to send unsolicited advertising and information materials. Site operators expressly reserve the right to take legal action in the event of unsolicited sending of advertising data, such as unsolicited e-mail.

4. Data collection on our website

CookiesOur websites use so-called “cookies”. Cookies are small text files and do no harm to your device. They are stored temporarily during the session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them yourself or your web browser automatically resolves them.In some cases, third-party cookies may also be stored on your device when you enter our website (third-party cookies). They allow us or you to use certain third-party services (e.g. cookies to process payment services).Cookies have different functions. Numerous cookies are technically necessary because certain functions of the website would not work without them (e.g. shopping cart function or video display). Other cookies are used to assess user behavior or to display advertising. Cookies required to carry out the electronic communication process or to provide certain functions that you need (eg shopping cart function) are stored pursuant to Article 6 (1) (f) of the GDPR. The website operator has a legitimate interest in storing cookies for the optimized provision of its services and the provision of a technically correct website. If appropriate consent has been requested (eg consent to the storage of cookies), processing shall take place exclusively on the basis of Article 6 (1) ( a) GDPR; consent may be revoked at any time.You can set your browser to be notified about the setting of cookies and allow cookies only in individual cases, turn off the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be limited. If the data is used for analysis purposes, we will notify you separately in this data protection declaration and, if necessary, ask for your consent.Server log filesThe site provider automatically collects and stores data in so-called server log files, which your browser automatically transmits to us.They are:

  • View type and browser version
  • Referral URL used
  • The hostname of the accessing computer
  • Operation system
  • Server request time
  • IP address

This data will not merge with other data sources.This information is recorded under Article 6 (1) (f) of the GDPR. The website operator has a legitimate interest in error-free technical presentation and optimization of its website – server log files must be saved for this.Contact formIf you send us inquiries via the contact form, we will store your information from the inquiry form, including the contact information you provided there, for the purpose of processing the inquiry and in case of additional questions. We do not pass on this information without your consent.This information is processed pursuant to Article 6 (1) (b) of the GDPR, provided that your request relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the efficient processing of inquiries sent to us (Article 6 (1) (f) of the GDPR) or on your consent (Article 6 (1) (a) of the GDPR). ) if this was asked.The data you enter in the contact form will remain with us until you ask us to delete it, revoke the consent to the storage, or the purpose of storing the data no longer applies (e.g. after processing your request). Mandatory legal provisions – especially retention periods – remain unchanged.Inquiries by email, phone, or faxIf you contact us by email, telephone, or fax, your request, including all personal data derived from it (name, request), will be stored and processed to process your request. We do not pass on this information without your consent.This information is processed under Article 6 (1) (b) of the GDPR, provided that your request relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) (a) of the GDPR) and/or on our legitimate interests (Article 6 (1) (f) of the GDPR), because we have a legitimate interest. in the efficient processing of inquiries sent to us.The information you send us via the contact request will remain with us until you request that we delete it, revoke the storage consent, or the purpose of storing the data no longer applies (e.g. after processing your request). Mandatory legal provisions – in particular statutory retention periods – remain unchanged.

5. Social media

Facebook widgets (Like & Share-Button)

Facebook social plugins are integrated into this website. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data will be transferred to the US and other third countries. ook, social plugins are integrated into this website. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data will be transferred to the US and other third countries.You can recognize Facebook plugins by the Facebook logo or the “Like” button on this website. An overview of Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.When you visit this website, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives information that you have visited this website with your IP address. If you click the “Like” button on Facebook while logged in to your Facebook account, you can link the content of this website to your Facebook profile. This allows Facebook to assign your visit to this website to your account. We would like to point out that as a page provider we have no knowledge of the content of the transmitted data or of their use by Facebook. More information can be found in Facebook’s privacy statement at: https://www.facebook.com/privacy/explanation.If you do not want Facebook to assign your visit to this website to your Facebook account, log out of your Facebook account.Facebook add-ons are used under Article 6 (1) (f) of the GDPR. The website operator has a legitimate interest in the widest possible visibility on social media.

6. Newsletter

Newsletter dataIf you wish to receive the newsletter offered on the website, we need your e-mail address, as well as information that allows us to confirm that you are the owner of the specified e-mail address and that you agree to receive the newsletter. Further data is not collected or is collected only voluntarily. We use this information exclusively to send the requested information and do not pass it on to third parties.The processing of data entered in the newsletter registration form takes place solely based on your consent (Article 6 (1) (a) GDPR). You can revoke your consent to the storage of data, e-mail addresses, and their use for sending newsletters at any time, for example via the “Unsubscribe” link in the newsletter. The revocation does not affect the legality of the data already processed.The information you have stored with us to subscribe to the newsletter will be kept by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. This does not affect the data we have saved for other purposes.Once you have been removed from the newsletter distribution list, your email address may be blacklisted by us or the newsletter service provider to prevent future messaging. Blacklisted data will only be used for this purpose and will not be combined with other data. This serves both your interest and our interest in accordance with the legal requirements when sending the newsletter (legitimate interest within the meaning of Article 6 (1) (f) of the GDPR). Blacklisted storage is not time limited. You may oppose storage provided that your interests outweigh our legitimate interests.

7. Accessories and tools

YouTube with extended data protectionThis website integrates videos from YouTube. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.We use YouTube in an extended mode of data protection. According to YouTube, this method ensures that YouTube does not store any information about visitors to this website before watching the video. However, data transfer to YouTube partners is not necessarily excluded by the extended data protection method. This is how YouTube connects to the Google DoubleClick network whether or not you watch the video.As soon as you launch a YouTube video on this website, a connection is established with YouTube servers. YouTube has been notified which of our sites you have visited. If you’re signed in to your YouTube account, you allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.Furthermore, YouTube may store various cookies on your device after launching the video. With these cookies, YouTube may obtain information about visitors to this website. This data is used, among other things, to collect video statistics, improve usability and prevent fraud attempts. Cookies remain on your device until you delete them.If necessary, further data processing operations can be initiated after the start of the video on YouTube, over which we have no influence.YouTube is used in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Article 6 (1) (a) GDPR; consent may be revoked at any time.You can find more information about YouTube’s data protection in their privacy statement at: https://policies.google.com/privacy.Google reCAPTCHAWe use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The service provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.The purpose of reCAPTCHA is to check whether a person or an automated program enters data on this website (eg in the contact form). To this end, reCAPTCHA analyzes the behavior of website visitors based on various characteristics. This analysis starts automatically as soon as a website visitor enters the website. For analysis, reCAPTCHA estimates various data (e.g., IP address, length of stay of website visitors on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.ReCAPTCHA analyzes run completely in the background.Website visitors are not notified that an analysis is being performed.Data is stored and analyzed in accordance with Article 6 (1) (f) of the GDPR. The website operator has a legitimate interest in protecting its website offers from the misuse of automated spying and from SPAM. If appropriate consent has been requested (eg consent to the storage of cookies), processing shall take place exclusively on the basis of Article 6 (1) (a) of the GDPR; consent may be revoked at any time.
Further information about Google reCAPTCHA can be found in Google’s data protection and Google Terms of Use at the following links: https://policies.google.com/privacy.The data protection statement was recorded on October 03, 2022, and is valid from that date.